Delivery

Shipping cost will be added to the order after consultation with the manager

I’ll take it myself

Visit our atelier at: st. Krasnoarmeyskaya 1-3 / 2 Arena City
We are waiting for you in our salon from 9.00 to 21.00.

COURIER DELIVERY

WE WILL DELIVER FLOWERS TO YOU AS QUICKLY AS POSSIBLE–SO THAT THEY REMAINED AS FRESH AS POSSIBLE AND PLEASED YOU WITH THEIR BEAUTY AS LONG AS POSSIBLE

Flowers are delivered around Kyiv and Kyiv region.  Delivery cost in Kyiv is:

UAH 70-100 on the right bank, UAH 120-180 on the left bank.

Delivery cost in Kyiv region shall be agreed individually.

Delivery is carried out 7 days a week.

To make the delivery as quickly as possible, we ask you to indicate accurately and correctly the following information: delivery address, delivery time, contact details of a customer and a recipient.

IMPORTANT!

During making online order, the “La Peonia” manager will call you back to confirm receipt of order, agree on final packaging, cost of flower arrangement, time and place of delivery.

“La Peonia” manager makes a call to the recipient before delivery. However, we guarantee that if a bouquet is ordered as a gift, we do not inform the recipient about contents and a customer of an order.

GUARANTEES

FLORISTIC ATELIER “LA PEONIA” TRIES TO COMPLY WITH ALL CUSTOMER’S WISHES AS ACCURATE AS POSSIBLE

But considering that each flower arrangement is an individual creation of a florist, bouquets may differ slightly from the photos in the website. In accordance with the wishes of a customer, the size of an arrangement can also be changed. However, colors and style remain unchanged.

We also guarantee that the personal information provided by a customer (name, last name, name of organization, telephone numbers, e-mail) remain confidential and won’t be transferred to a recipient and/or third parties. The recipient will know about a customer only from the text of a postcard that goes with a flower arrangement.  If a card is not signed,  recipient may not know who the gift is from.

Atelier “La Peonia” guarantees the quality and freshness of all flower arrangements and bouquets ordered from us. However, if you still have any claims, you can provide them, considering the perishable nature of flowers, only within 24 hours from the moment of delivery. Claims regarding the quality of flower arrangements are accepted reasonable if corresponding necessary photos are available.

In the event that the paid order is executed improperly and untimely due to the fault of the floristic atelier “La Peonia”, the full refund is guaranteed or, by agreement with the customer, the execution of the order, considering compensation agreed with the customer personally, is transferred to another day.